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DOCUMENT DELIVERY SERVICE

ORDERING INSTRUCTIONS

New Customers


If you wish to place an order through the GeoRef Document Delivery Service and you do not already have an account with us, you must either prepay by providing us with a VISA or MasterCard number, or open a deposit account.

 

Opening a Deposit Account


If you wish to open a deposit account, please send your check made payable to the American Geological Institute with a letter instructing us to use the money for orders placed through the GeoRef DDS. The minimum amount required to open a deposit account is $100.

 

Billing Procedures


GeoRef DDS customers are invoiced on a monthly basis. Invoices are run on or about the 25th of each month. Credit card orders will be charged at that time and a copy of the charges will be sent to the customer. Deposit account customers will receive a statement showing any activity in their account and their current account balance.

When regular orders are sent, there will be a cover sheet indicating the charges for that particular order. For rush orders, the cover sheets showing the charges for the rush orders will be sent a few days after the document has been received by the customer.

 

Placing your Orders


Your can place your GeoRef DDS orders by:

When placing your orders, be sure to provide us with the following information:

  • Name of contact person and their phone and fax numbers
  • Shipping address (street address must be included for Federal Express deliveries)
  • Billing address, if different from shipping address
  • Federal Express account number if your order is being delivered by Federal Express
  • Special instructions, i.e. rush order or special handling
  • Purchase order number, if required

If ordering a document cited in the GeoRef database, please provide us with:

  • GeoRef accession number
  • Name of first author
  • First few words of the title

If ordering a document not cited in the GeoRef database, please provide us with all of the information you have available including:

  • Author(s)
  • Title of article
  • Title of source journal or document
  • Publisher
  • Date, title, and location of conference, if applicable
  • ISSN, ISBN, or CODEN, if known
  • Volume, issue, page numbers
  • Date of publication

NOTE: There is a $10 verification fee for documents not cited in the GeoRef database or for illegible or incomplete citations.

   



Special Services

Map Copying

Theses & Dissertations


Charges

Ordering Instructions

Place an Order

Copyright Info


Document Delivery Service Homepage

Document Delivery Service Contact:
Karin Mills
(703) 379-2480
ext. 234
kmm@agiweb.org

GeoRef Homepage

GeoRef Contact:
Monika Long
(703) 379-2480 ext. 230
ml@agiweb.org


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